I'm tired of the lies. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. They lied about what the points would get us. I am old and cannot afford to pay for this time share. Palmera has an "F" rating with the BBB. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Write reviews, ask and respond to questions, All rights reserved. It was basically, sorry sucker attitude. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Others, however, ask you to pay big up front for some promised future benefit. Palmera Vacation Club - Timeshares / Vacation Rentals Forum They have their own points system to be used within the resorts that are on Hilton Head. What is the cost??? We grabbed our stuff and got the heck out of there. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club review: - Complaints Board You can find contact details for Palmera Vacation Club above. Here it is a year and 1 maintenance fee later, no bye bye timeshare. I called in late November and was told that my dates were not open to call again in January. This is the version of our website addressed to speakers of English in the United States. Websites:There are no additional web sites. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). This post has been removed at the author's request. Desired outcome: get quotes and more. Claim it and get a lot of features. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We asked plenty of questions, figuring 4 heads were better than 2. Rescinding Palmera Vacation Club in Hilton Head, SC Palmera Vacation Club has resolved 1 complaints. Consider how much of your income goes towards bills and what you have left over at the end of each month. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. After purchasing, I was told to just click Book Me and schedule my trip. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Well guide you through the process. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Save. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Remove some or all of your filters below. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. This post has been removed at the author's request. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I even saw some stuff abour class action lawsuits. purchase it back from us. I told them I was waiting on a check from them to pay off my old time share. You wont have to exchange your vacation week or points. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Most real companies would take the time..will see where it goes. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. We put down $1200 on our credit card and signed the financing paperwork for the rest. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. This was a hassle no doubt. The Palmera membership also included a Quest Vacation Club membership. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. The trading power we were supposed to have with RCI was incorrect. Palmera Vacation Club: Reviews, Complaints, Customer Claims Book by 8/15 for travel through 12/15/22. to the resort just about 1 year later and went to the sales office Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. All reviews are available on the sites they are accredited to. Sign up for free now, Sign up for free to participate on the website. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Login to participate on the website. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Our ETA was just after 5, so I wanted to call in. Also publication TIMESHARING TODAY. This is a massive operation I thought. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Don't have an account? This would leave me with only the maintenance fee to pay. This was enough to scare us away. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. This complaint was posted by a verified customer. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. All of the one star reviews that you read are TRUE. get quotes and more. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club BCA has no information regarding government actions at this time. Useful. Coral Sands Resort - Palmera Vacation Club Destination Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. One thing I have now witnesses and everything was recorded just last year before COVID 19. Promotional discounts and offers may not apply to all properties. Respectfully, Member Services DepartmentPalmera Vacation Club. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. This is a multi-location business. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. These vacations are limited. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Congrats on finding TUG. Please let me know about a class action lawsuit against Palmera if one exists. I am one of those seniors who purchased on the promise that they would sell current time share. Hawaii Seller of Travel Reg. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. All-Inclusive resorts may charge a mandatory all-inclusive fee. After the tour, we had to go back to the office and he kept trying to convince us. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Contacts:There are no additional contacts. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Read full review of Palmera Vacation Club. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Each unit is professionally decorated and refurbished every year. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. No. Everything you need for a luxurious relaxing vacation. Location. Promotional discounts and offers may not apply to all properties. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. more, You seem to have JavaScript disabled. We did not need Palmera without this. Desired outcome: Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. You May Like: What Is The Cheapest Caribbean Vacation. Complaint Resolution Index (CRI) Explained. Box 7602, Hilton Head Island, SC 29938. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. incorrect. Bath 2 . It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Resolution Sought Nothing that the salesman presented to us was true. I suspect this goes on all the time. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Registration as a Seller of Travel does not constitute approval by the State of California. However, I cannot afford this. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Feb 28, 2023 7:27 pm EST. Write reviews, ask and respond to questions, product but we could spend more $ and upgrade. He purchased from previous individual owner 10 years ago. After checking in we were paired up with the salesman. Report inappropriate content Robert F 2 posts 92. 1 complaints for Palmera Vacation Club. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Keep in mind, a timeshare is not a financial investment. Taxes, additional fees, and charges may apply. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Now I have 2! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Vacation Club membership. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Theyre also applicable regardless of the comments tone. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. I have tried multiple times and never receive a response from the request. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We were lucky and did not fall for their lies (in 2011). On their websites, both businesses proclaim the best deals on vacations. View summaries of the complaint descriptions and responses. Desired Settlement: cancellation of contract with no negative credit report filing. Take a screenshot from the USPS and FedEx tracking that it arrived. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. We put down $1200 on our credit card and signed the financing paperwork for the rest. Category Timeshares & Vacation Clubs. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We bought 3,000 points for around $13K. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Is this your company?
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